Payment & Shipment
we guarantee safe payment and data transfers
We offer you secure payment methods such as mPAY24 and Paysafe, which you can conveniently use:
PayPal, credit card (Visa & Mastercard), immediate transfer **, Purchase on account** or prepayment **. So you can choose which payment method suits you.
**) only possible in Austria and Germany.
Your sensitive data is processed on special payment security servers, so you get maximum protection. For questions about our payment methods or problems, please contact our WALTER service team directly on 00800 925 837 88 or by e-mail service@walteronline.com.
Standard shipping Austria and Germany
For delivery within Austria and Germany we charge € 4.90 per order.
From an order value of € 50.00 we deliver free of charge within Austria and to Germany. Orders are dispatched Monday - Friday at 01.00 pm. All orders received after 11:00 am will be shipped the following business day (This is only valid for fully paid orders). The delivery time within Austria is approx. 2-3 working days to Germany 4-6 working days.
Express Delivery within Austria
For express delivery within Austria we charge € 19.90 per order. Orders are dispatched Monday - Friday at 01.00 pm. All orders received after 11:00 am will be shipped the following business day (This is only valid for fully paid orders). The delivery of the goods takes place until 05:00 pm on the following working day.
Standard shipping to further EU countries
We also deliver to:
- Great Britain
- Ireland
- Belgium
- Netherlands
- Luxembourg
- France
- Italy
- Slovakia
- Czech Republic
- Hungary
- Slovenia
The shipping costs for these countries are € 9.90/£ 8.90 per order.
Free delivery from a value of € 100,00/£ 89,00 per order.
Orders are dispatched Monday - Friday at 01.00 pm. All orders received after 11:00 am will be shipped the following business day (This is only valid for fully paid orders). The delivery time for the named countries is about 4-6 working days. The delivery takes place while supplies last. The intermediate sale is reserved. If an item is not available, we will arrange for replacement as soon as possible.
Shipments outside the named countries are only possible in consultation with our WALTER service team on our hotline 00800 925 837 88 and by e-mail service@walteronline.com
In special cases, it may happen that individual items are no longer available in stock at the time the order is placed, despite a positive availability indication. You will be informed about this by e-mail, with renewed delivery time of the item, therefore a new order is required.